Services - Pinnacle Employee Benefits

Administration Offering

Member records are updated, contributions are collected and invested for retirement on behalf of the members.
Member records are kept up to date with new static information as supplied by the employer or member.
Benefits are paid to a member in the event of resignation, dismissal, disability, retrenchment, retirement, or death. These benefits are based on accurate daily market values.
Variable investment options are administered according to trustees’ requirements.
Automated general ledger journals are posted to Fund Accounting for each member record transaction.
Members have access to accurate fund values.
Assess their retirement benefits and other investments.
To be encourage members to save.
Set their retirement goals.
Work with professionals.
Flexibility
Cost – effectiveness
Our system provides a variety of online services to assist HR.

Tailor – made administration, we can adapt our administration solution into flexible options to suit a client’s specific needs.
Assistance with application for exemption on sectoral funds.
Variable contribution rates and categories.
Choice of approved and unapproved risk benefits for members.
Beneficiary nominated process.
Death benefit distribution process.
Assistance with pension fund adjudicator complaints and divorce order assessments.
Payments of divorce order and maintenance orders.
Unclaimed member records.
Tailor – made trustee, member, and administration reporting.
No call center’s’, employer and member have direct access to the administrator.
Full employer training – dedicated client services team ensures that employers are fully trained on our administration systems.

Accounting records are kept up to date with the various transactions that take place in a fund.
Annual financial statements are produced timeously and accurately.
Bank accounts are reconciled weekly.
General ledger accounts are reconciled monthly.
Regulation 28 monitoring and reporting.
Paying third – party service providers appointed by a fund.

Calculating and paying fees and levies to regulatory authorities.
Submitting approved financial statements to the Financial Sector Conduct Authority.
Facilitating queries from the Financial Sector Conduct Authority regarding financial statements.
Detailed trade and investment reports for all relevant parties.